The case of bloated phone bill (1/3)

Last year my mother introduced the family with the number she purchased from a phone carrier, which we’ll henceforth refer to as Provider X. My mother, my brother, and I use those numbers, and she said it was easier for her to control our phone bills because all three numbers are merged into one single bill. Plus, we can also set a monthly phone usage limit to restrict our bills under the set limit. And on the beginning of each month we will receive an SMS regarding our bills of phone use for the previous month.

Provider X offers Internet packages—which they named HotRod—that limits our use with volume quota. HotRod packages that I registered had always been the following: 1) Rp49K for 500MB of regular quota + 1.5 GB bonus quota (P1) and 2) Rp99K for 1.2GB of regular quota + 3.6 GB bonus quota (P2). Surely those were great deals, considering they provide the fastest Internet I’ve ever used AND a bonus quota three times of the regular.

The rule is once the quota is depleted, the number would not be able to be used for Internet.

I had no complaints whatsoever regarding the provider (except for the occasionally disappearing signals in some areas).

Until recently: my phone bill for the month of October was Rp1.441.615. That’s almost one and a half million rupiahs.

I’ll be elaborating more on this on another post. I’ll keep this blog posted.


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